1. Information We Collect

1.1 Non-Personal Data (Cookies & Analytics)

We collect non-personal data through cookies and analytics tools, including:

IP address, browser type, device information, and browsing behavior
This data helps us improve performance and user experience. You can disable cookies in your browser settings.

1.2 Contact & Project Information

When you contact us or become a client, we may collect:

Name, email, business name, service details, and automation requirements
This information is necessary to fulfill service delivery and manage your project.

1.3 Payment & Billing Information

We do not store credit card details directly. Payments are processed securely via third-party processors like PayPal or Stripe, under their privacy policies.

1.4 Platform Access & Credentials

If you provide us access to third-party platforms (e.g., Google Sheets, Zapier, OpenAI), credentials are handled securely and used only for service setup. We never sell or share this access.

2. How We Use Your Data

We use your data to:

Provide and manage automation services
Communicate with you about your project
Maintain internal records and improve service quality
Comply with legal and contractual obligations

3. Data Sharing & Third-Party Services

We do not sell or trade your personal data.

We may share your data with trusted third-party platforms necessary to deliver services (e.g., Zapier, Google Workspace, OpenAI). Each of these providers has its own data protection policies.

You are responsible for your own compliance with the terms of any third-party platform you authorize us to use.

4. Legal Compliance (PIPEDA / CASL)

MainBot Automation complies with:

PIPEDA (Personal Information Protection and Electronic Documents Act)
CASL (Canada’s Anti-Spam Law)

We do not send unsolicited commercial messages. You may unsubscribe or request deletion of your data at any time by contacting us.

5. Data Retention & Security

5.1 Retention

We retain project-related data only as long as necessary to provide services and comply with legal obligations.

5.2 Security

We use industry-standard security protocols including encryption, password protection, and access controls. In the event of a data breach, we will notify affected users as required by law.

6. Your Rights

You have the right to:

Access or correct your personal information
Request deletion of your data
Withdraw consent for future processing

To exercise any of these rights, email: Nellomontesano@aol.com

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our services after updates constitutes acceptance.

9. Contact Us

For privacy-related questions or concerns, contact:
Antonello Montesano
Email: Mainbotautomation@gmail.com